Business process reengineering and performance improvement – The Chase Manhattan Bank
Previous researchers have investigated the principles of business process reengineering (BPR) and how firms approach this process. However, previous research makes no distinction among BPR projects in different organizational contexts. The present research investigates the BPR methods best suited for financial institutions. Based on a case study conducted in Chase Manhattan Bank, this research attempts
Ten mistakes to avoid when attempting Business Performance Improvement – by Maureen Clarry
Commonly observed mistakes while performing Business Performance Improvement are: Assuming training is the ‘silver bullet’ Focusing on tasks instead of results Ignoring the impact of organizational culture Minimizing the importance of business alignment Replacing component parts Looking exclusively outside for answers Missing motivation Settling for “soft” results Assuming team members are the same Focusing on
Lean Manufacturing
Success of your company and profit margins depend on ‘how less waste’ you are generating in your processes? To improve the performance of your organization, you have to focus on the quantum of waste being generated in your business processes, lesser the better. Lean makes people ‘Learn to See Waste’. Once you can see waste