Terrorist attacks in Mumbai, India, at the end of November represented an unspeakable human tragedy. Even more tragic is the fact that though the attacks began at 9:30 p.m., it was not until 7 a.m. the following morning — more than nine hours later — that commandoes from India’s National Security Guards (NSG) were able to reach the sites. What lessons in logistics does this experience offer? How can India — and, indeed, any country that faces terrorist threats — use the principles of logistics to come up with defense systems that can respond faster to attacks against their citizens? India Knowledge@Wharton discussed this question with Morris Cohen, a professor of operations and information management at Wharton and chairman of MCA Solutions, a logistics software firm.

Source : India Knowledge at Wharton