White space is the area between different functions or units or roles in an organisation chart. This is where most handoffs, key to superior business performance, take place.
As these white spaces lie between boxes, work 'falls between the cracks' or 'disappears into black holes' or 'becomes a turf war', resulting in delays and misunderstandings. This impairs business performance and reduces shareholder value.
We believe that any endeavour in serious business performance consulting must focus on managing these 'White Spaces', for sustainable business performance enhancement.
We unlock greater value for our clients by helping them improve their people and business processes.