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February 9, 2018

Advice from Entrepreneur Sabeer Bhatia: ‘Provide the Same Value at a Cheaper Price’

Sabeer Bhatia is a pioneer in the field of web-based email, having co-founded Hotmail Corp. — which today boasts more than 220 million registered users — in 1996. After Microsoft acquired the company in 1998, Bhatia moved on to new projects, including Arzoo.com, an online travel services company for Indian consumers, InstaColl, which offers web-based

February 9, 2018

Lessons in Logistics from the Terrorist Attacks in Mumbai

Terrorist attacks in Mumbai, India, at the end of November represented an unspeakable human tragedy. Even more tragic is the fact that though the attacks began at 9:30 p.m., it was not until 7 a.m. the following morning — more than nine hours later — that commandoes from India’s National Security Guards (NSG) were able

February 9, 2018

Our misplaced obsession with size – Saurabh Mukherjea, Head of Indian equities, Noble Group

If you open any business newspaper or magazine, you are likely to see CEOs talking about how they are pursuing “scale” or how they will be the largest player globally in their sector in 4-5 years time. Alternatively, you might find quotes from strategy consultants or professional investors saying how they look for “scalable business

February 9, 2018

Can India’s Logistics Industry Deliver a Better Model for Transporting Goods?

Terrorist attacks in Mumbai, India, at the end of November represented an unspeakable human tragedy. Even more tragic is the fact that though the attacks began at 9:30 p.m., it was not until 7 a.m. the following morning — more than nine hours later — that commandoes from India’s National Security Guards (NSG) were able

February 9, 2018

Business process reengineering and performance improvement – The Chase Manhattan Bank

Previous researchers have investigated the principles of business process reengineering (BPR) and how firms approach this process. However, previous research makes no distinction among BPR projects in different organizational contexts. The present research investigates the BPR methods best suited for financial institutions. Based on a case study conducted in Chase Manhattan Bank, this research attempts

February 9, 2018

Ten mistakes to avoid when attempting Business Performance Improvement – by Maureen Clarry

Commonly observed mistakes while performing Business Performance Improvement are: Assuming training is the ‘silver bullet’ Focusing on tasks instead of results Ignoring the impact of organizational culture Minimizing the importance of business alignment Replacing component parts Looking exclusively outside for answers Missing motivation Settling for “soft” results Assuming team members are the same Focusing on

February 9, 2018

Lean Manufacturing

Success of your company and profit margins depend on ‘how less waste’ you are generating in your processes? To improve the performance of your organization, you have to focus on the quantum of waste being generated in your business processes, lesser the better. Lean makes people ‘Learn to See Waste’. Once you can see waste

successful people
February 9, 2018

How Do Successful People Become More Successful?

A promotion, where a change in role is involved, places you at a critical career crossroad to the next level. If you continue walking in the same direction, armed with additional relevant skills, you are likely to falter. Key to success here is to change direction at this crossroad with a change in work values.

find a way
February 9, 2018

Find a Way!

People who solve problems, or demonstrate persistence or tenacity in finding a way forward, will be valued as contributors by most bosses in an organization. Employees may feel that their value to an organization lies in consistently raising objections or pointing flaws in business plans. They may believe that information they have hoarded over years